Business Performance Consulting Sdn Bhd User Guides
02

Creating Articles

Odoo 19 Enterprise · Knowledge

Articles are the individual pages in your knowledge base.

1

Create an article

Knowledge New

Click New to create a new article. Give it a title and start typing. The editor supports rich text formatting: headings, bold, italic, lists, tables, code blocks, and callout boxes. Drag and drop images directly into the editor. Save automatically as you type — no manual save needed.

2

Article structure

Organise articles in a hierarchy by dragging them in the left sidebar to create parent-child relationships. Create a top-level article as a section header (e.g. "HR Policies") and nest specific policies beneath it. Use the Table of Contents block to auto-generate navigation within long articles.

Templates Knowledge includes built-in templates for common document types: Meeting Minutes, Project Brief, Onboarding Checklist. Click the Template icon in a new article to start from a structure rather than a blank page.
3

Embed Odoo views

Knowledge (article) / View

One of Knowledge's most powerful features is embedding live Odoo views inside articles. Type / to open the block menu and select View. Choose any Odoo model (Contacts, Tasks, Opportunities) and configure a filter. The live list renders inside the article — always showing current data. Example: embed an open tasks view inside a project brief article.