Business Performance Consulting Sdn Bhd User Guides
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Registrations

Odoo 19 Enterprise · Events

Track attendees and send communications.

1

View registrations

Events (event) Registrations

The registrations list shows all sign-ups with name, email, ticket type, registration date, and status (Confirmed or Cancelled). Export to spreadsheet for badge printing or check-in lists. Use the Send SMS button to send a reminder to all confirmed attendees the day before.

2

Event communications

Events (event) Communications tab

Configure automated emails triggered at event milestones: registration confirmation (immediate), reminder (1 day before), follow-up thank you (1 day after). Each communication uses an email template that you can customise. Personalise with the attendee's name and event details using dynamic fields.

Lead generation from events Enable the Lead Generation feature in event settings to automatically create CRM leads for every attendee. Tag leads with the event name for pipeline tracking. This turns every event into a lead generation activity with no manual follow-up needed.