Business Performance Consulting Sdn Bhd User Guides
03

Submitting and Approving

Odoo 19 Enterprise · Approvals

Employees submit requests, approvers review and decide, and the outcome is logged.

Process lifecycle

New Pending Approved / Refused
1

Submit a request

Approvals ▸ NEW

Click New to submit a request. Select the approval type, fill in the required fields, and click Submit. The first approver in the chain receives an email notification immediately. You can track the status in My Approvals.

2

Approve or refuse

Approvals ▸ My Approvals (manager view)

Approvers see pending requests in their inbox and in Approvals > My Approvals. Open a request to review the details and any attachments. Click Approve or Refuse. For refusals, enter a reason — the requester is notified with the reason. Approved requests with multiple approvers move to the next approver automatically.

3

Tracking and history

All requests are stored permanently with their full approval history — who approved, when, and any comments. The chatter on each request records every action. Filter by status (Pending, Approved, Refused) or by approval type for reporting. Export to spreadsheet for audit purposes.

Approval delegation If an approver is on leave, they can delegate their approval authority to a colleague. This prevents requests from getting stuck. Configure delegation in the employee's profile or by editing the approval type to add a backup approver.
← Approval Types
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